Technical:

* skyBuilders account number: #126984

0.) To open a problem ticket: 1-800-365-1601

1.) Tech Support, relatively new
support@PRIMUSHOST.com
(800) 470-8786

2.) Tech Support, original
(800) 966-3541

3.) Andy Dierlam (Co-lo)
McClean, VA
(866) 266-0874, VA tech support
adierlam@PRIMUSTEL.com - yes, this is his correct email address

4.) Richard Martenson (Co-lo)
Lynn, MA
(781) 586-6184
richardm@PRIMUSHOST.com

5.) Rocco Cignelli (T1?)
Toronto
rcignelli@primustel.ca

6.) Andy
(800) 470-8786 x8645
aboa@primushost.com

** docpc@shore.net - Former tech contact of Steve Glines "docpc" is
an extremely knowledgeable person who may still be there working
on abuse (spam).

Sales:

0.) Account cancellations must be addressed to:
winback@primushost.com

1.) Jason Bernabei (Co-lo)
Lynn, MA
(781) 586-6186
jbernabei@primushost.com

2.) Mike Colachico (Co-lo)
Lynn, MA
(781) 586-6142
cell: (617) 851-0005

3.) emccabe@primushost.com (T1) - DEFUNCT?
Lynn, MA
(781) 586-6113

SPRINT TECH SUPPORT CONTACTS - 64.133.211.80/29 and 66.247.14.240/29

Site	Account Numbers	IP Spaces
77 Huron Ave.	#462 369 530	64.133.211.80/29
206 Franklin St.	#464 562 010	66.247.14.240/29

* Telnet link to Sprint router: Sprint Zyxel Router (64.133.211.81) - 77 Huron Ave.

* Telnet link to Sprint router: Sprint Zyxel Router (66.247.14.241) - 206 Franklin St.

* howTo configuring a Sprint Zyxel Prestige 642R router

Some of those named below are very good - of a different caliber than the
usual tech support roullette we have resigned ourselves to accepting.

Nolan D. Jones:
nolan.d.jones@mail.sprint.com

Phil Norman:
(800) 777-4686 x24493

Ian Strong:
Ian.C.Stong@mail.sprint.com

Greg Smith:
(800) 777-4686 x24169 Bobby Harley:
bobby.l.harley@mail.sprint.com
(800) 777-4686 x24390

General Email:

ion-dns@sprint.net

IonService.Assurance@mail.sprint.com

TOWERSTREAM/GALAXY CONTACTS - 64.119.133.0/27

TowerStream Tech Support: (617) 558-0900 (x237)

Mark Urso, Engineer:
(401) 848-5848 - voice
(401) 741-9423 - cell
mark@towerstream.com

Galaxy Internet Services:

Pau O'Donnell, Sr. Account Manager:
(617) 558-7803 x344
paulod@gis.net

GALAXY CONTACTS

General Tech Support: 888-357-5412

Peter, Derek, Zoe, Steve, Chris: x237